The details / Terms
Good evenings begin with clear plans.
These terms explain how our website and reservation requests work, so you know what to expect before you join us.
Last updated 16 September 2026
Request a table
In brief
A request opens a conversation with our host. Your table is yours once our team confirms it.
01 / Terms
Reservation requests
The reservation form prepares a WhatsApp message with the details you enter. You must send that message in WhatsApp for our team to receive your request. Sending a request does not hold a table.
A reservation is confirmed only when our host team replies with a confirmation. Availability and seating depend on the date, time and party size you request.
02 / Terms
Changes and arrival
If your plans change, please contact us as soon as you can. The team will discuss cancellations, changes in party size or a different arrival time with you directly.
If you are running late, let us know using the contact details in your confirmation. We will tell you what we can accommodate at that time. Any specific conditions agreed for your booking will be shared with you by our team.
04 / Terms
Using this website
The words, photographs and design on this site are presented for your personal use while exploring Mediterra. Please ask us before reusing site content for a commercial purpose.
Links to WhatsApp, maps and other external services open websites or apps run by others. Their terms and privacy practices apply when you use them.
05 / Terms
Questions about these terms
If anything is unclear before you reserve, contact our team at ciao@mediterra.ma or through the contact page. We will be glad to explain the arrangements for your visit.
We may update these terms as the site and our reservation process change. The date above shows when this page was last revised.
Before your visit
Ask us anything.
Our host team can talk through your reservation and the details that matter to you.